25 VERIFIED BUYERS FROM ONE CAMPAIGN.
The leads were already coming in. What changed was what happened after.
Social was already bringing in more than 100 leads a month.
At that volume they come in faster than anyone can call them by hand. And a lead who’s ready to trade in looks identical to one who filled out a form at 11 PM out of curiosity. Most stores stop right here. More leads wasn’t going to fix it.
We could have raised the budget or pushed the cost per lead down. Neither one gets a salesperson on the phone with somebody who’s actually shopping.
Every lead gets screened and phone-verified before it reaches the CRM. The team stopped burning its morning finding out which numbers were real.
We set a five-minute response target, coached the team on what to say first, and built the follow-up that keeps going for days in the store’s name. People can tell the difference between a person and an autoresponder.
THE LAST CAMPAIGN HANDED THE TEAM 25 VERIFIED BUYERS.
Because at the end of the day it’s not about how cheap you can get a lead. It’s about whether that lead is actually interested in buying.